Performance Management

How to Communicate Emergency Response Performance Using One Easy Metric

How to Communicate Emergency Response Performance Using One Easy Metric

At mySidewalk, we have made it a goal to remove the complexity and offer data science as a service built into our incident performance solution. We enable your team to easily communicate your work in an impressive, visually appealing way that will inspire your peers and get you where you need to go.

Smart Cities are Taking a New Approach to Measuring Progress

Smart Cities are Taking a New Approach to Measuring Progress

Communities have historically struggled to answer a basic but existential question: Are we becoming a better place for all citizens to live, work, and play?

After four months of research at mySidewalk—including in-depth interviews, workflow mapping, and design sprints with dozens of city leaders and analysts—it’s clear that smart cities will take a new approach to not only answer that question, but to ensure it’s a yes.

Top 4 Performance Measures for Mid-Size Cities

Top 4 Performance Measures for Mid-Size Cities

As city budgets continue to shrink, the pressure to be more efficient and purposeful with resources is ever mounting—and residents expect transparency around how city funds are used. Providing proof that positive changes emerge from money spent has never been more crucial. Increasingly, cities are forming performance management departments to track performance metrics and guide the betterment of city governments.

mySidewalk studied performance metrics used by 20 mid-size cities to uncover the most common performance measures; 4 categories emerged as metrics that are universally vital to tracking city progress.