mySidewalk’s next data technician will be a critical link between our customer and data teams to help our clients understand public/private data sources, our application, and our industry. This role will dramatically impact the data we acquire, the customer problems we solve, and most importantly, increase the value of our application in the eyes of our customers. Experience in data handling, data analysis, technology, government or consultant work is a plus.
The kinds of problems you’ll help us solve:
What novel analyses and data will solve challenges for our customers?
How will we improve the efficiency of our data delivery services?
How do we continue to improve the customer data experience?
How you’ll solve those problems:
Incorporate customer insight into the data implementation process.
Create and iterate on process to turnaround solutions to customers within tight deadlines
Turn your experience implementing solutions into suggestions for increasing product value
Educate the organization on how process, technology, data, and customer needs integrate
Work to quickly define and deliver our customer projects.
With fellow teammates, work to outline and define customer needs as it relates to their industry needs
Create and deliver unique work on a deadline using our tools and internal processes
Identify enhancements in the customer data experience.
Find ways to deliver value outside of what the customer explicitly asks for
Understand the impacts of data delivery in our customer experience from initial onboard through finished implementation
You’ll help us solve those problems if you:
Have exposure to the public sector and/or performance management
Have experience using statistics, geography, and visualization to find insights or track goals
Understand, consume, and transform data from new sources without significant documentation
Actively listen, hear and understand what customers say (and sometimes don’t say), and comprehend the meaning and intent
Desire to independently interact with multi-functional teams
Communicate effectively at all levels of an organization
To apply, email [email protected]
Not sure where your skills fit in? No problem. We’re more focused on finding smart, talented individuals passionate about our business than someone to fulfill a role. Email your resume to [email protected] and tell us why you’re passionate about mySidewalk.