Healthy Diagnostics: Recapping NACCHO360

I could not be more energized coming back from time with our health partners at NACCHO360 in Detroit.

For years, we’ve focused on listening to our customers—not only because we believe that’s how great products are built but also because our customers have such wonderful insight.

What was clear to me is our health partners have some big challenges and ambitious ways to tackle those. 

We’ve said many times, our customers are fantastic at:

• Asking great questions. As the closest people to the problem, they’re interested in understanding why and digging deeper.
• Interdisciplinary thinking. Our customers know to solve any big challenge, we have to look at community data through a connected lens. 

I heard this time and time again at NACCHO. Here are some of the important questions our health partners are asking right now:

• How might we ensure CHAs are community-driven? 
• How might we win more grant dollars—and not spend a ton of time doing it?
• How might we better use data and advance the skills of our team?

We know with the full plate our health partners carry, these can be really tough questions to answer.

For years, health teams have been bombarded with requests. We don’t think it should be that hard for talented, passionate health partners to get the answers they need. 

AI-ready data can ease this burden - it's something we’ve already seen happen. 

Take, for example, winning more grant dollars. Two Rivers Public Health recently won $1.3M in grant funding using mySidewalk.

The health department used lead data available in mySidewalk for their communities to apply for HUD's Lead Hazard Reduction Grant. But they didn’t stop there. 

Two Rivers was one of the first rural health departments to receive this grant funding. With the funding, Health Department staff combined mySidewalk data on older homes and where children live to make decisions about where to apply their grant funding to have the greatest impact. This data-driven approach ensures they are reaching residents most in need of support for lead abatement to create safer homes.

Many customers quit or never complete their grants because collecting the needed data is just too time-consuming (see already full plates).

We continue to be impressed by—and grateful for—the impact our customers, like Two Rivers, are making in communities large and small. We are excited to continue on our product roadmap in ways that support that impact.

Cheers to many more NACCHOs, many more happy hours, and many more years of serving our great partners! 

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