We were honored to recently be included in the Los Angeles Area Fire Chiefs Association 2-day consortium bringing the area’s top minds in fire to discuss the latest advancements in leadership practices, operations management, and data-driven decision making. We learned that the Fire Chiefs are not only fighting fires, but fighting time. See how they are doing both in our blog.
Communities have historically struggled to answer a basic but existential question: Are we becoming a better place for all citizens to live, work, and play?
After four months of research at mySidewalk—including in-depth interviews, workflow mapping, and design sprints with dozens of city leaders and analysts—it’s clear that smart cities will take a new approach to not only answer that question, but to ensure it’s a yes.
As city budgets continue to shrink, the pressure to be more efficient and purposeful with resources is ever mounting—and residents expect transparency around how city funds are used. Providing proof that positive changes emerge from money spent has never been more crucial. Increasingly, cities are forming performance management departments to track performance metrics and guide the betterment of city governments.
mySidewalk studied performance metrics used by 20 mid-size cities to uncover the most common performance measures; 4 categories emerged as metrics that are universally vital to tracking city progress.
Tired of pulling together clunky reports that feature various forms of data? Frustrated with last-minute, one-size-fits-all reporting requests that require the time and energy of several people? Go ahead and take a breath, because those days are over. mySidewalk’s new Reports feature gives you the power to quickly pull together a dynamic report that tells your city’s story—and you can adjust every Report to fit the topics most important to each stakeholder.
“It’s now fast and easy for us to pull reports together for developers looking at our community," said Jackie Krawczak, president & CEO of Alpena Area Chamber of Commerce, Michigan. "We can also quickly and easily change reports on the spot—in real time, right in front of the developer if necessary. It’s that easy to use.”
It’s 2017, and many cities are now opening their data to the public. Though residents now have access to a lot of (often complicated) data, few know how to interpret it. City leaders are starting to realize that opening data is simply not enough—in order to increase resident satisfaction and transparency around city performance, they must harness this data, using it in their everyday communications. In this post, we hear from three city leaders who are actively harnessing data—and reaping positive community outcomes as a result.